Privacy policy

This Privacy Policy describes how soothroom ("we", "our", or "us") collects, uses, and discloses your personal information when you visit or make a purchase from soothroom.com (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When you visit the Site, we may collect certain information about your device and your interaction with the Site, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies

  • Pages viewed

  • Products viewed

  • Search terms

  • Referring websites

When you make a purchase or attempt to make a purchase, we may collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

This information is referred to as "Personal Information".

How We Use Your Information

We use your Personal Information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate with you

  • Send order confirmations and updates

  • Improve our website

  • Prevent fraud

  • Comply with legal requirements

  • Provide marketing and promotions (if you opt in)

Sharing Your Information

We share your Personal Information with trusted third parties to help us operate our business.

For example:

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Analytics providers

These third parties only use your information to perform services on our behalf.

We may also share your information to comply with laws or respond to lawful requests.

Shopify

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on secure servers protected by a firewall.

Payments

We accept payments through secure payment providers. Payment information is processed securely and is not stored on our servers.

All payment transactions are encrypted using SSL technology.

Cookies

We use cookies to improve your browsing experience and provide personalized services.

Cookies help us:

  • Remember your preferences

  • Understand site usage

  • Improve performance

  • Provide relevant advertisements

You can disable cookies through your browser settings if you prefer.

Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of targeted advertising through your browser or ad settings.

Data Retention

We retain your Personal Information for as long as necessary to fulfill orders and comply with legal obligations.

When you place an order, we will maintain your order information unless and until you ask us to delete it.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct your personal data

  • Delete your personal data

  • Restrict processing

  • Object to processing

  • Data portability

If you would like to exercise these rights, please contact us.

Security

We take reasonable precautions to protect your Personal Information and ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

All data transmission is secured using SSL encryption.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of other websites.

We encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons.

Changes will be posted on this page.

Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

Phone：+1 888-969-8709